The Iowa State Fair Blue Ribbon Foundation is committed to preserving your privacy and safeguarding the information you submit. Any information collected is never sold to a third party for any reason. Your information is maintained in our database so that we may acknowledge your gift and inform you about activities, work and other issues related to the Iowa State Fair and the Blue Ribbon Foundation which may be of interest to you. Information may include mailings, newsletters or email communication. If you do not want to receive materials from us, please contact the Foundation at 515-262-3111 Ext. 671 or email us at BlueRF@BlueRibbonFoundation.org and ask to be removed from our contact list.

Security Policy
All financial transactions take place only on secure servers and electronic communication of credit card information is sent only via secured or encrypted formats. As you enter the check-out or one of the online donation areas, you will note that the address changes from http:// to https:// and a padlock appears on the right side of the web address bar. This indicates that you are working on a secure site. Your credit card information is processed and stored using methods that meet the Payment Card Industry’s standards for security. The Foundation does not store any credit card information on internal systems that are connected to the Internet or to any computers that serve our public sites.

Cookies
Our site does not use any “cookies.” We strive to make sure your experience on our website is positive. If you have any questions, please contact the Foundation at 515-262-3111 Ext. 671 or BlueRF@BlueRibbonFoundation.org.

Merchandise Orders
The customer is responsible for shipping charges. The Iowa State Fair Blue Ribbon Foundation processes all merchandise orders within 10 business days unless otherwise stated, i.e: reserve/advance orders or a delay in our receiving merchandise. Shipping costs are calculated on the amount of your purchase. All merchandise is shipped via U.S. Postal Service or by UPS. Shipping charges are calculated for purchases within the lower 48 states of the United States. Additional postage may be required for orders being shipped to Alaska or Hawaii or other countries.

If you are unhappy with your order, you may return the item to us in its original condition within 30 days of the delivery date. Please include a detailed explanation of the problem and the date of purchase. We will gladly replace the item if available or issue a refund. You will be credited for the product value and any related duties or taxes, less return handling fees. If the item was shipped in error on our part (incorrect item or damaged), we will also refund your shipping charges. You may also return your item at the Iowa State Fair Blue Ribbon Foundation office. We are located on the Fairgrounds in the Earth Home.